We offer our services via all distribution channels to consumers at every level of affluence – from mass retail to ultra-high net worth.
In support of this central proposition, we provide:
Our ‘centre of gravity’ is the long-term savings market, although we have capability spanning pensions, investment research and consulting, property investment administration, employee benefits and actuarial services.
Assets under admin
We’re not vertically integrated, and have no desire to be. We won’t add investment management or financial advice to our capabilities and this makes our model unique amongst our peer group. Our core value proposition centres on:
Our services - from a low cost ‘plugin' to the most complex pension scheme - are priced to offer excellent value to our partners and ultimately, their underlying consumers.
Wherever possible we deploy digital automation. This approach allows us to reduce cost, improve risk control, and dramatically improve the client experience.
We’ve invested in leading edge infrastructure and applications, allowing us to safely scale beyond ten times our current size. Service comes from our scale, scalability and competence.
We understand the important mix of price, proposition, expertise, service and risk control, and how bringing these together can facilitate appropriate consumer outcomes.
We actively recruit high quality individuals at all levels. Regardless of the role, brand or location, we look for people with the same ‘DNA’: energy, positivity, a desire to learn, team ethos, and proven delivery skills.
Simply put, we recruit winners who want to win for themselves – and their team. Take a look at our careers site to find out more.Visit careers website
Here our Group CEO, Phil Smith, shares our financial results for the 2018 period, and the forward outlook for the business. You can view a copy of the Annual Report using the link below.View the report
Whether you are a prospective client, service provider or team member, you will want to know as much about us as possible.
Thankfully, we’re an open book!